What should I do in order to upgrade my member card?

King Power membership is automatically upgraded after a member’s total purchase in one month at King Power Downtown Duty Free Mall reaches the required amount.

Do I have to change my member card after my membership is upgraded?

You can continue using the present card until you receive a new one. You can get the new card at the King Power Member Club within 15 working days of the following month.

In case I purchase the merchandise by using the non-upgraded card, am I entitled to the special discount as given to an upgraded member?

If your purchased volume meets the required condition, you are instantly entitled to discounts without having to get a new, upgraded card. However, if you miss the deadline to pick up the new, upgraded card, you must contact the King Power Member Club before you are entitled to the benefits as stated.